General Terms and Conditions

These General Terms and Conditions (the "Terms") govern the rights and obligations of the parties in the provision of the provider's services and form an integral part of the contract concluded between the provider and the client.

The provider is [COMPANY NAME], with its registered office at [ADDRESS], Company ID: [ID], VAT ID: [VAT ID], registered in [the Commercial Register …] (the "provider"). Contact: info@mightcore.com.

Matters not governed by these Terms are subject to the applicable law of the provider's seat and, where applicable, to mandatory consumer-protection rules of the client's country of residence.

For the purposes of these Terms the following terms have the meaning given below:

The provider delivers services based on the Context Driven Development approach — gathering and creating context, combining it with professional expertise, working out the solution with AI, and human quality control (testing and quality assurance).

The specific subject, scope, specification, schedule and deliverables are defined in the order, quotation or individual contract. In the event of conflict, the individual contract prevails over these Terms.

A proposal to conclude a contract is made by submitting an order or accepting a quotation by the client, electronically (by e-mail), via a form, or in writing.

The contract is concluded upon the provider's confirmation of the order or upon signing an individual contract. The provider confirms receipt of the order without undue delay to the client's e-mail.

The price of the service is agreed by the parties in the order or quotation. The provider applies a model in which the client pays for the use of AI, human testing and quality assurance, and advisory.

Where the provider is a VAT payer, VAT is added at the statutory rate. The price is paid on the basis of an invoice (tax document) with the due date stated on the invoice. In the event of late payment, the provider is entitled to default interest under applicable law.

The provider undertakes to provide the services with professional care, in the agreed scope and quality.

The client undertakes to provide the necessary cooperation, in particular complete and truthful information and materials needed for gathering context and delivering the service, and to pay the agreed price duly and on time. The client is responsible for ensuring that materials provided do not infringe the rights of third parties.

The provider hands over the deliverables in the agreed form and time. Unless agreed otherwise, the output is deemed accepted if the client does not raise written objections within 10 business days of handover.

The client must report defects without undue delay after discovering them, in writing or by e-mail to info@mightcore.com, describing the defect.

In relation to consumers, complaints are handled in accordance with applicable consumer-protection law, no later than 30 days from the date the complaint is raised. In relation to businesses, liability for defects is governed by the applicable commercial law.

Rights to the deliverables and the scope of the licence are set out in the contract. Unless agreed otherwise, the client acquires the right to use the delivered output for the agreed purpose only after full payment of the price. Copyright is governed by applicable copyright law.

For AI outputs, the provider ensures transparent labelling of content created by artificial intelligence. The client acknowledges the specific nature of AI outputs and the limits of their protection under applicable law.

A consumer has the right to withdraw from a distance contract without giving a reason within 14 days of concluding the service contract, in accordance with applicable consumer law.

If the consumer expressly requested that performance begin during the withdrawal period and was informed that they lose the right of withdrawal once the service is fully performed, that right ceases upon full performance. If the consumer withdraws before full performance, they pay a proportionate part of the price for the services actually provided.

A consumer has the right to out-of-court resolution of a consumer dispute through the competent authority. Consumers in the EU may also use the online dispute resolution platform at ec.europa.eu/consumers/odr.

These Terms take effect on the date stated above. Concluded contracts are governed by the wording in effect at the time of conclusion. If any provision becomes invalid, the remaining provisions remain in force. The legal relationship is governed by the law of the provider's seat.